My's Questions

Find The Answers to Commonly Asked Questions Below.

Below are some of our most asked questions. Do you have more? Give us a call, and one of our reps will answer all of your design or alternation-related questions.

1). What Are Your Policies and Guarantee?

  • All alterations must be given consent by the customer before proceeding. 

  • Alterations will not be completed until confirmed by the client. 

  • Customers must be aware that once confirmation is given, alterations cannot be reversed.

  • All customers must try on and verify that all alterations done on their dress are completed with 100% satisfaction before the dress leaves My's Bridalterations.

  • Our guarantees, as mentioned above, only apply to technical faults done by My's Bridalterations—If we ever miss the high standard we set for ourselves, please come in so we can re-do the work at no cost or work out a solution for a portion of the original price. All the above guarantees mentioned do not include misuse!

  • Any dress that has left our shop for longer than two weeks from the final fitting, we cannot guarantee a perfect fit.

2). What Type of Payment Do You Accept?

  • Cash

  • Check

  • PayPal

  • Venmo

  • All major credit cards

3). Do I Have To Deposit or Pay in Full At My First Appointment?

  • Neither. A deposit is optional! We understand your specific needs and have made it easier for our customers by providing flexible solutions. For large projects, you may break your total alteration cost into 2-3 payments as long as you settle your balance at your 3rd fitting or before your pick-up day.

  • For small projects, you may pay your full balance on your pick-up day.

  • For custom designs and restyling, per our policy, we ask you to deposit 50% of your total cost before we start making your dress!

4). Do You Have A Price List?

  • We do not have a price list because all work is custom and is highly varied depending on fabric, material, and construction.

  • When you come in on your first fitting, we will provide a consultation and an estimate based on what needs to be done. No tricks, no surprises, and we won't cut/hem your dress until you give us approval!

  • We offer free estimates via email. If you prefer to have one before you come in for your first fitting, we’d love to provide it – Please send us a photo of your dress and a short description of what needs to be completed, to help us produce a reasonable estimate for you!

5). D I Need To Make An Appointment?

  • Yes! Our business hours of operation are from Mon-Sat; 8:30 AM-8:30 PM by appointment only!

  • We open 6 days a week but we only take fittings, consultations, and measurements on Mondays, Wednesdays, Fridays, and Saturdays.

  • Why are you operated by appointment only? Because of our business structure, we respect our brides and value their right to individual consultation and time with our professional seamstress to allow for their own vision to be captured in their dresses.

6). How Do I Make An Appointment With You?

You can make an appointment with us by simply;

  • Giving us a call at either Cell: 703.872.9815 or Tel: 571.719.6909

  • Dropping us a line at mx-pham@msn.com

  • Alternatively, you can send us a message via our website contact form...

7). Do You Charge For Fittings?

No. Fittings, consultations, measurements, and price quotes are complementary!

8). Do You  Accept and Charge For Last-minute Alterations?

  • Yes. We accept last-minute alterations, and that is something we help our clients every day!

  • No. We don’t charge for the last-minute alterations and we are here for you!  At My’s Bridalterations, we manage every last-minute inquiry with the attention you need and deserve. For large projects, as with our pride of services: bridal alterations, you will need to prepare to come back for back-to-back and multiple fittings in a short period! No worries! We've got you covered and wee look forward to meeting you and welcoming you to My's Team!

9). What Services Do You Offer?

We offer bespoke bridal dress alterations, formal, casual, and accessory creation, including:

  • Custom Designs

  • Dress Restyling

  • Bridal Alterations

  • Formal Alterations

  • Casual Alterations

  • Custom Accessories

10). How Far in Advance Do I Need to Book My Appointment?

We are booked quite far in advance, please find our recommendations:

  • 5-6 months for custom or restyled wedding gowns

  • 4-5 months for custom or restyled wedding party, formal, and casual dresses

  • 3-4 months for wedding gown alterations

  • 2-3 months for brides who have a plan to lose or gain weight!

  • 1-2 months for the wedding party; bridesmaid, mothers, and flower girls

  • 1-2 weeks for formal, special occasions, and casual alterations

  • 5-7 days for small alterations

11). When Should I Schedule My Wedding Dress Fittings?

  • Please allow at least three (3) weeks between each fitting, minimum. 

  • Some brides prefer to meet every month and some every few months.

  • In some exceptional cases, for instance, last-minute alterations. We can accommodate fittings every 2-3 days or every week, but we prefer to have three weeks or more between fittings.

  • You should be at your target weight or shape at your second wedding gown fitting. After this point and for some reason, changes to your body that affect the fit of your dress can accidentally happen-Please contact us immediately should this occur!

  • It’s good to know that we highly recommend you schedule your FINAL fitting no sooner than 1-2 weeks before your first wear (wedding date).

12). How Many Fittings Do I Need For My Alterations?

  • 3-4 fittings for custom designs or dress restyling. Some complex project requires additional fittings. 

  • 2-3 fittings for wedding dress alteration. Some complex project requires additional fittings. 

  • 2 fittings for formal or casual alterations.

13). What Do I Bring To My Fittings?

  • Shoes

  • Veils?

  • Any undergarments

  • and of course, your dress!

14). Who Should I Bring To My Fittings?

  • We encourage you to bring your friends, family, or your entire bridal party.

  • Except for your groom unless you prefer!!!

15). What Do I Expect At Each Fitting?

1st fitting:

  • We will discuss the fit of the dress and the alterations that you want to be done. 

  • We will pin your gown and, if applicable, measure you for any semi-custom projects you need

2nd fitting:

  • We will see the adjustments that have been made to your gown, and further tailor your dress, if necessary. 

  • Because some projects require that beading, lace, or other details are removed or adjusted to allow work on your gown, these details will remain unfinished until we are confident the fit is proper. This saves time in tailoring, saves you money in alterations, and allows for a perfect fit for your final fitting.

3rd/final fitting:

  • Your dress will be ready to take home with you!

  • Beading, lace, and other details are finished, and the gown fits the way it will on your wedding day! Congratulations.

Please Note:In some cases, a fourth fitting is necessary. We have found this to be the case for one or all of the three reasons:

  1. You need to add sleeves or decorative straps (and the first fitting becomes a sort of 'consultation' for that particular alteration).

  2. You have your veil, jacket, sash, belt, or other accessory made.

  3. You need a reconstruct or semi-custom alteration. 

In any case, we would know at the first fitting if a fourth fitting is necessary and would schedule that fitting accordingly.

16). What Do I Expect at My 3rd/Final Fitting?

  • We love to see you try on your dress one more time to make sure nothing has changed.

  • We love to double-check your fit one more time before you bring your dress home.

  • We train you on how to care for your new dress. 

  • We show you how to hook your bustles.

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7529 Presidential Ln., Manassas, VA 20109

C: 703.872.9815 | T: 571.719.6909 | E: mypham@mysbridalts.com | www.mysbridalts.com

(( NG STUDIO )) || (( MICHELE'S ))